Privacy Policy

By using the VaultMeX web site ("Service"), a service distributed by VaultMeX Limited ("VaultMeX"), you are agreeing to be bound by the following privacy policy ("Privacy Policy"). This privacy policy is governed by Maltese law, without reference to its conflict of law rules. In case of any dispute concerning the privacy policy, the courts of Malta will have jurisdiction. VaultMeX reserves the right to update and change the Privacy Policy from time to time without notice.

VaultMeX and its affiliates (hereinafter, "VaultMeX", "we", "us" or "our") are committed to protecting and respecting your privacy. This Privacy Policy governs our collection, processing and use of your Personal Information. We define "Personal Information" as information that identifies you personally, e.g. your name, address, e-mail address, trades, banking details, etc.

The purpose of this Privacy Policy is to inform you of:

  • The kind of Personal Information which we may collect about you and how it may be used;
  • Our use of IP addresses;
  • Any disclosure of Personal Information to third parties;
  • Your ability to correct, update and delete your Personal Information;
  • The security measures we have in place to prevent the loss, misuse, or alteration of Personal Information under our control; and
  • Retention of Personal Information.

Collection and use of personal information

We may collect your Personal Information if you use the Service, open a VaultMeX account to use the Service or perform any trades on the Service. The types of Personal Information that we collect may include:

  • Your name;
  • A photographic id; a government issued ID, national ID card or an EU driving license
  • If a legal entity, relevant documents of incorporation;
  • Your address;
  • E-mail address;
  • Banking details, such as account numbers, bank name and IBAN/BIC numbers
  • Your date of birth
  • A utility bill or bank statement

We can use your information for the following purposes:

  • to comply with anti-money laundering regulation;
  • to improve the website experience;
  • to process transactions;
  • to improve the customer experience; and
  • any other use case that allows us to deliver a great user experience for our customers.

VaultMeX will not share, publish or sell any confidential user data. However, we might be requested at any time by the court (of Jersey) to share data, including but not restricted to, emails, user transactions, trade data, etc. We will not deny such requests if reasonable and made through the appropriate channels (e.g. Jersey courts).

This agreement has been last updated on Jan 10th, 2018.